top of page
-
What is the average response time to customer inquiries?We strive to provide fast feedback and are available for you during working days to address any questions you may have about our products or to provide price quotes for companies. Usually we response to Your questions within 30 minutes. Feel free to contact us via Chat, Email or WhatsApp.
-
What is your return policy?Discover our return policy, designed to ensure a smooth and easy process for returns, exchanges, and refunds. Learn more about eligibility, time frames, and how to initiate a return.
-
How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
-
How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
-
Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
bottom of page