Return policy

Our return policy outlines the way in which you can return goods purchased from us in accordance with the EU General Data Protection Regulation (GDPR).

Right to Return Goods

You have the right to return any goods purchased from us within 14 days of receiving them, without giving any reason. To exercise your right to return goods, you must notify us in writing within 14 days of receiving the goods.

Return Procedure

To return goods, please follow the instructions provided on our website or contact us at standesk@standesk.eu . We will provide you with a return address and any other necessary information. You are responsible for the cost of returning the goods, unless the goods are faulty or not as described.

Condition of Returned

Goods Returned goods must be in their original condition and packaging. We reserve the right to refuse a refund or exchange if the goods have been used, damaged, or are not in their original packaging. Any refunds or exchanges will be processed within 14 days of receiving the returned goods.

Refunds and Exchanges

If you choose to return goods for a refund, we will refund the cost of the goods, including any standard delivery charges. We will not refund any additional charges, such as express delivery charges. If you choose to exchange goods, we will send you the new goods within 14 days of receiving the returned goods. If the new goods are more expensive than the original goods, you will be required to pay the difference.

Faulty or Not as Described Goods

If the goods are faulty or not as described, you have the right to a full refund, including any delivery charges. Please contact us as soon as possible if you believe that the goods are faulty or not as described. We may require evidence of the fault or misdescription before processing a refund.

If you have any questions or concerns about our return policy, please contact us at standesk@standesk.eu or via WhatsApp at +371 267 43 219.